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WHICH PAYMENT METHODS DO YOU ACCEPT?

Credit cards only

VISA/MASTERCARD/AMERICAN EXPRESS/DISCOVER

*No Cash or Checks.

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CAN I RIDE ON THE BEACH OR IS THERE A FEE FOR THAT?

YES, you can ride on the beach. No, there is not a fee. Riding on hard packed sand at low tide is permitted. Riding in the ocean water is NOT. 

WHAT HAPPENS IF I GET A FLAT TIRE?

Bike Amelia offers roadside assistance with every bike rental at no additional charge. We strongly recommend that you always carry a cell phone when you ride as well as the phone number of Bike Amelia. Should you have a mechanical problem, stop riding and move to a safe location before using your phone. Contact us for further instructions. (904) 580-4461

HOW FAR IN ADVANCE DO I NEED TO RESERVE MY BIKE?

We have limited quantities and “out of stocks” do happen. Reservations ensure a bike is held for you and helps us better serve you when you arrive by often speeding up the checkout process.

CAN I CHANGE MY RESERVATION?

Yes, in most cases your reservation can be revised to change dates without penalty. Contact us at (904) 580-4461 or bikeamelia@riptidewatersports.com to make updates to existing reservations.

WHAT'S YOUR CANCELLATION POLICY?

To cancel a reservation, simply call (904) 580-4461 or email bikeamelia@riptidewatersports.com with your name and that you’d like to cancel. No fee for Cancellations 

CAN SOMEONE ELSE RIDE THE BIKE I RENTED?

Bikes are only to be ridden by the individual specified during the rental checkout process and as outlined in the Waiver, Release & Indemnification.

WHAT IF THE BIKE IS STOLEN OR DAMAGED?

The renter is held responsible for rental bikes and equipment from the time it is released to the renter’s custody until the time it is checked back in. To avoid additional fees, make sure to always care for and protect your rented equipment as if it were your own. It should be returned in essentially the same condition as it was dropped off. If needed, check your credit card for possible coverage.

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